Bagdan, Paul Guest Service in the Hospitality Industry / Paul Bagdan - 2nd Edition - America : Publishing, 2019 - 370 p. ; 26 cm. ISBN: 9781792400735 6.940.000 Đ Subjects--Topical Terms: Guest ServiceHospitality Industry Subjects--Index Terms: Dịch vụ khách hàng Dịch vụ khách sạn Dewey Class. No.: 658.812 / BAG