00774nam a22001817a 450000500170000000800410001704100080005808200160006610000310008224501670011326000470028030000200032765300140034765300460036165300680040770000550047570000620053020260513154005.0240801b2026 us ||||| |||| 00| | eng d aeng a332.1bTR-N aTrần Thị Quỳnh Nga aAugmenting Customer Loyalty through Customer Experience Management in Techcombank /cTrần Thị Quỳnh Nga ; Nghd. : Giovanni Calice, Hồ Tường Vinh aH. :bTrường Quốc tế, c2026 a86 p. ;c30 cm. aFintech 4 aLuận văn chương trình Fintech aNgân hàng, Tài chính và Công nghệ Tài chính aCalice, Giovanni, người hướng dẫn aHồ Tường Vinh, người hướng dẫn