Hybels, Saundra. <br/><br/>
Communicating effectively / 
Saundra Hybels, Richard L. Weaver II. 
 - 8th ed. 
 - Boston, Mass. :  McGraw-Hill,  2007 
 - xiii, 418, [34] p. :  ill. (chiefly col.) ;  26 cm. +  1 CD-ROM 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0073193399 (pbk. : alk. paper) 007319347X (AIE : pbk. : alk. paper) 9780073193397 (pbk. : alk. paper) 9780073193472 (AIE : pbk. : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication.
<br/><br/><label>Subjects--Index Terms: </label>Giao tiếp  Truyền thông  Tương tác xã hội  
<br/><br/><label>LC Class. No.: </label>P95   / .H9 2007 
<br/><br/><label>Dewey Class. No.: </label>302.2/242