Taylor, Shirley. Communication for business : a practical approach / Shirley Taylor. - 4th ed. - Harlow, England ; New York : Pearson Longman, 2005 - xix, 429 p. : ill. (some col.) ; 25 cm. Includes index. ISBN: 0273687654 (paperback) Subjects--Topical Terms: Business communication. Subjects--Index Terms: Dịch vụ văn phòng Kinh doanh Truyền thông Dewey Class. No.: 651.7