TY - BOOK AU - Brown, Tim TI - Change by design : : how design thinking can transform organizations and inspire innovation SN - 9780061937743 U1 - 658.4 PY - 2009/// CY - New York, NY : PB - HarperCollins Publishers KW - Organizational change KW - Industrial design KW - Corporate reorganizations KW - Reengineering (Management) KW - Quản lý điều hành ER -