TY - BOOK AU - Kegan,Robert AU - Lahey,Lisa Laskow TI - Immunity to change: how to overcome it and unlock potential in yourself and your organization SN - 9781422117361 (alk. paper) U1 - 658.4 PY - 2009/// CY - Boston, Mass. PB - Harvard Business Press KW - Organizational change KW - Change (Psychology) KW - Organizational behavior KW - Organizational effectiveness KW - Quản lý chung KW - Quản lý điều hành ER -