Service quality in leisure, events, tourism and sport / by John Buswell [at al.] - 2nd Edition. - Boston, MA : CAB International, 2017 - xiv, 308 pages ; 28 cm. ISBN: 9781780645452 1.489.000 Subjects--Topical Terms: Tourism.Leisure industry.Quality assurance. Subjects--Index Terms: Dịch vụ Du lịch Dewey Class. No.: 910.68 / SER