TY - BOOK AU - Buswell,John TI - Service quality in leisure, events, tourism and sport SN - 9781780645452 U1 - 910.68 PY - 2017/// CY - Boston, MA : PB - CAB International, KW - Tourism KW - Leisure industry KW - Quality assurance KW - Dịch vụ KW - Du lịch ER -