TY  - BOOK
AU  - Tapiero, Charles 
TI  - The Management of Quality and its Control
SN  - 9781461358527
U1  - 658.562 
PY  - 1996///
CY  - UK : 
PB  - Springer, 
KW  - Total quality management
KW  - Quality control
KW  - Quản lý chất lượng
ER  -