TY  - BOOK
AU  - Besterfield, Dale H. 
TI  - Total Quality Management: For Anna University
SN  - 9788131764961
U1  - 658.562 
PY  - 2012///
CY  - India : 
PB  - Pearson Education India, 
KW  - Total quality management
KW  - Quality control
KW  - Quản lý chất lượng
ER  -