Sales management : analysis and decision making / Thomas N. Ingram ... [et al.]. - 5th ed. - Mason, Ohio : Thomson/South-Western, c2004 - xxi, 420 p. : ill. ; 28 cm. Includes bibliographical references (p. 391-408) and index. ISBN: 0324191081 Subjects--Topical Terms: Sales management. Subjects--Index Terms: Bán hàng Quản lý tiếp thị Dewey Class. No.: 658.81