TY - BOOK AU - Kuzmeski,Maribeth TI - The connectors: how the world's most successful businesspeople build relationships and win clients for life SN - 9781118156285 (pbk. U1 - 650.1 PY - 2009/// CY - Hoboken, N.J. PB - Wiley KW - Relationship marketing KW - Business communication KW - Quản lý chung KW - Quản lý tiếp thị KW - Tiếp thị mối quan hệ ER -