| 000 | 00826cam a2200253 i 4500 | ||
|---|---|---|---|
| 999 |
_c9351 _d9351 |
||
| 001 | 18919121 | ||
| 005 | 20210628131028.0 | ||
| 008 | 151228s2016 mau 001 0 eng | ||
| 020 | _a9781633690783 (alk. paper) | ||
| 040 |
_aDLC _cDLC |
||
| 082 | 0 | 0 |
_a658.4 _bDIF |
| 245 | 0 | 0 |
_aDifficult conversations : _bcraft a clear message, manage emotions, focus on a solution. |
| 260 |
_aBoston, MA : _bHarvard Business Review Press, _c2016 |
||
| 300 |
_aix, 110 pages ; _c18 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aBusiness communication. | |
| 650 | 0 | _aInterpersonal communication. | |
| 653 | _aQuản lý chung | ||
| 653 | _aQuản lý điều hành | ||
| 653 | _aNhững cuộc trò chuyện khó khăn | ||
| 710 | 2 |
_aHarvard Business Review Press, _epublisher. |
|
| 942 |
_2ddc _cBK |
||