Buttle, Francis
Customer Relationship Management : Concepts and Technologies / Francis Buttle, Stan Maklan - 4th ed. - New York : Routledge, 2019 - 468 p. ; 28 cm.
9781138498259
Customer relations
Relationship marketing
Customer services
Quản lý quan hệ khách hàng Dịch vụ khách hàng
658.812 / BUT
Customer Relationship Management : Concepts and Technologies / Francis Buttle, Stan Maklan - 4th ed. - New York : Routledge, 2019 - 468 p. ; 28 cm.
9781138498259
Customer relations
Relationship marketing
Customer services
Quản lý quan hệ khách hàng Dịch vụ khách hàng
658.812 / BUT
