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1. Marketing for rainmakers : 52 rules of engagement to attract and retain customers for life / Phil Fragasso.

by Fragasso, Philip M, 1950-.

Material type: Text Text Language: English Publication details: Hoboken, N.J. : John Wiley & Sons, 2008Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở HacincoCall number: 658.8 FRA 2008 (1).

2. Customer experience for dummies / by Roy Barnes and Bob Kelleher.

by Barnes, Roy A [author.] | Kelleher, Bob.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley Publishing, 2015Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở HacincoCall number: 658.8 BAR (1).