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1.
Service chain management : technology innovation for the service business / Christos Voudouris...[at al.]

by Voudouris, Christos.

Material type: Text Text Language: English Publication details: Berlin : Springer, 2008Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở Trịnh Văn Bô Call number: 658.8 SER 2008 (1).
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2.
Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management / Gordon S. Linoff, Michael J. A. Berry

by Linoff, Gordon S | Berry, Michael J. A.

Edition: 3th, ed.Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Indiabapolis : Wiley, 2011Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở Trịnh Văn Bô Call number: 658.8 LIN 2011 (1).

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3.
Customer Relationship Management : Concepts and Technologies / Francis Buttle, Stan Maklan

by Buttle, Francis | Maklan, Stan.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York : Routledge, 2019Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở Hòa Lạc Call number: 658.812 BUT 2019 (1).

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