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The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson. by Thompson, Harvey. Material type:  Text Language: English Publication details: New York : McGraw-Hill, c2000Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở HacincoCall number: 658.8 THO 2000 (1).
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Customer genius : becoming a customer-centric business / Peter Fisk. by Fisk, Peter., (Peter Robert). Material type: Text Language: English Publication details: Chichester, UK ; Hoboken, NJ : Capstone, 2009Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở HacincoCall number: 658.8 FIS 2009 (1).
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Managing customers profitably / Lynette Ryals. by Ryals, Lynette. Material type: Text Language: English Publication details: Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2008Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở HacincoCall number: 658.8 RYA 2008 (1).
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Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe. by Price, Bill, 1950- | Jaffe, David. Edition: First edition.Material type: Text; Literary form:
Not fiction
Publication details: San Francisco, CA : Jossey-Bass, 2015Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở HacincoCall number: 658.8 PRI (1).
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Customer Relationship Management : Concepts and Technologies / Francis Buttle, Stan Maklan by Buttle, Francis | Maklan, Stan. Edition: 4th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publication details: New York : Routledge, 2019Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở Hòa Lạc Call number: 658.812 BUT 2019 (1).
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