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1.
Customer experience for dummies / by Roy Barnes and Bob Kelleher.

by Barnes, Roy A [author.] | Kelleher, Bob.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley Publishing, 2015Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở HacincoCall number: 658.8 BAR (1).

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2.
Customer Relationship Management : Concepts and Technologies / Francis Buttle, Stan Maklan

by Buttle, Francis | Maklan, Stan.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York : Routledge, 2019Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở Hòa Lạc Call number: 658.812 BUT 2019 (1).

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