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1.
The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business / David Meerman Scott.

by Scott, David Meerman [author.].

Edition: Revised and expanded edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, 2016Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở HacincoCall number: 658.8 SCO (2).

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2.
Unselling : the new customer experience / Scott Stratten, Alison Kramer.

by Stratten, Scott.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: 2014 Hoboken, N.J. : John Wiley & SonsOnline access: Cover image Availability: Items available for loan: Thư viện Trường Quốc tế - Cơ sở HacincoCall number: 658.8 STR 2014 (2).

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