Customer experience for dummies / by Roy Barnes and Bob Kelleher.
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TextPublication details: Hoboken, N.J. : Wiley Publishing, 2015Description: xiv, 342 pages : 23 cmISBN: 9781118725603; 1118725603Subject(s): Customer services | Customer relations | Relationship marketing | Relationship marketing | Customer relations | Customer services | Quản lý chung | Quản lý tiếp thịDDC classification: 658.8 Online resources: Contributor biographical information | Publisher description | Table of contents only Summary: You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.
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Thư viện Trường Quốc tế - Cơ sở Hacinco
Thư viện Trường Quốc tế - Đại học Quốc gia Hà Nội |
658.8 BAR | Available | E-B7/08409 |
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You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.
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